Shipping Policy

FREE SHIPPING within UK Mainland
Enter The Asylum will ship the next working day, working days being Mon - Sat and will then be subject to the couriers 48 hr shipping
Enter The Asylum uses various couriers and will always use a 48hr delivery service for all packages
Whilst 48 hr delivery is advised, this is working days from the next available drop off date conditions outside our control may occur and include, weather, no one at home, no safe place for parcels etc
All our deliveries are based on Mon-Sat Working days

Enter The Asylum reserve the right to choose the courier based on your location

Tracking will be provided for all parcels at the point of fulfillment, any special requests for delivery after tracking is given will be at the responsibility of the buyer.
Enter The Asylum cannot entertain claims for lost or damaged parcels due to items not received at the address in person.
RETURN (shipping)
In the event of returned goods (Damaged, Faulty, Non required) Enter The Asylum will Pay for associated costs (shipping) by means of return postage slips. Our return slips are to be used at all times and should be dropped or collected as per the packaging slip.
All goods are to be returned in the original packaging and correctly taped.
All paid shipping returns are to be within the remit of the general terms and conditions